Contact Snug Ink

Have a question about a template, your purchase, or whether Snug Ink is the right fit for your website? Send a message below and we’ll get back to you as soon as we can.

We aim to respond within 1–2 business days.

Use the form below for template questions, purchase support, licensing enquiries or general Snug Ink messages.

What Happens Next

  • We’ll read through your enquiry and check what you need help with.

  • You’ll receive a response with the next steps, answer or relevant support information.

  • If your question relates to a template, we’ll point you in the right direction so you can keep moving with your website.

Before You Send a Message

For template questions
Please include the template name and your question so we can help faster.

For purchase support
Use the email address you used at checkout where possible.

For Squarespace account issues
Snug Ink can help with template-related questions, but account, billing and platform issues may need to be handled through Squarespace directly.

Ready to Start With a Template?

Browse Snug Ink Squarespace templates designed to help you launch a polished website without starting from scratch.

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